Notice of Data Privacy Event
[Mar 31, 2023] – American Pain and Wellness, PLLC (“APW”) is providing notice of a recent data privacy event that may have affected the personal and protected health information related to certain individuals. At this time, there is no evidence of any identity theft or fraud occurring as the result of this incident. The confidentiality, privacy, and security of information is one of APW’s highest priorities and APW takes this matter very seriously.
On November 27, 2022, APW became aware of suspicious behavior in its environment. Upon discovery, APW launched an investigation into the nature and scope of the incident with the assistance of third-party specialists. APW’s investigation discovered that files on their network were subject to unauthorized access by an unknown individual between November 10, 2022 and November 27, 2022. As a result, APW engaged in a time and labor-intensive review of all files subject to unauthorized access to determine whose information was contained within for purposes of providing notice.
APW determined the types of information that may have been impacted during the event varies by individual and could have included: full name, address, Social Security number, date of birth, medical history information, mental and physical treatment information, diagnosis information, treating physician, medical record number, health insurance information, health insurance policy number, subscriber number, and health insurance group/plan number. APW has not received any reports of actual or attempted misuse of information. APW is providing individuals with notice of this incident whose information was impacted. APW also notified the U.S. Department of Health & Human Services’ Office for Civil Rights and required state regulators. If you think your information may have been impacted by this event, please contact 888-598-4632 for more information between 8:00 a.m. and 8:00 p.m. Eastern Time, Monday through Friday, except holidays.
APW encourages potentially impacted individuals to remain vigilant against incidents of identity theft and fraud, to review account statements, and to monitor their credit reports and explanation of benefits forms for suspicious activity. APW is providing potentially impacted individuals with contact information for the three major credit reporting agencies, as well as providing advice on how to obtain free credit reports and how to place fraud alerts and security freezes on their credit files. The relevant contact information is below:
P.O. Box 105069
Atlanta, GA 30348
P.O. Box 9554
Allen, TX 75013
P.O. Box 2000
Chester, PA 19016
Potentially impacted individuals may also find information regarding identity theft, fraud alerts, security freezes and the steps they may take to protect their information by contacting the credit bureaus, the Federal Trade Commission or their state Attorney General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653- 4261.
Instances of known or suspected identity theft should also be reported to law enforcement or the
individual’s state Attorney General.